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How we handle your account, funds and data

When you open an account on liga188 parlay, your personal details and deposits are protected by our security practices.

DANA, OVO, GoPay and QRIS deposits secureData retention and privacy compliantWithdrawal verification transparentSupport available 24 hours, 7 days

Explore the Lobby Read FAQ

Where we operate and what rules apply

liga188 parlay Service availability depends on jurisdiction. Users are responsible for checking local law before access.

liga188 parlay serves players in regions where local law permits. Our account terms, deposit and withdrawal policies, and data handling depend on local law. We process payments through DANA, OVO, GoPay and QRIS, each with its own terms; your access to these payment methods depends on

1
local law. We retain your account data for as long as your account is active, plus a retention period for compliance and dispute resolution. If you need to review, correct or request deletion of your personal data, contact our support team. Account closure, data requests and
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payment disputes are handled according to regional guidelines.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH US ANYTIME

How to contact us about legal or account issues

Live Chat Support Open your account or log in to the lobby. Live chat is available 24/7 inside the platform. Select Help or Support from the menu and our team responds within minutes to account, legal or payment questions.

Email Support Send your legal question, data request or account concern to our support email. We respond to every message within 24 hours. Include your account username and the specific issue so we can help faster.

Account Settings Log in to your account. Go to Settings > Account & Security to review your registered data, update contact details, or submit a data access request directly from the platform.

HOW WE PROTECT YOU

Data security, cookies and account protection on liga188 parlay

Account Security

Your password is encrypted when you set it. We store account credentials separately from payment details. When you log in, we verify your identity before showing balances or allowing withdrawals.

Payment Data Protection

DANA, OVO, GoPay and QRIS payments are processed through secure payment gateways. We do not store full payment card or wallet details on our servers; payment providers handle sensitive data.

Cookie Use

We use cookies to keep you logged in, remember your preferences and detect unusual account activity. You can manage cookies in your browser settings. Disabling them may affect your login session.

Data Retention

We retain your account information for as long as your account is active, plus 7 years after closure for legal and compliance requirements. You can request earlier deletion where local law permits.

Fraud Prevention

We monitor account activity for suspicious deposits, withdrawals or login attempts. If we detect unusual behaviour, we may freeze your account temporarily and contact you to verify the activity.

Data Access Requests

You have the right to request a copy of your personal data held by us. Contact support with your username and photo ID. We provide a download of your account information within 15 business days.

Your rights, data and account access explained

We collect your name, email, phone number, date of birth and address during account registration. When you deposit or withdraw, we may collect payment method details. We use this data to verify your identity, process payments and comply with local regulations. Players in Makassar and across Indonesia provide the same information.

We retain your account data for 7 years after closure for tax, legal and dispute-resolution purposes. After that period, we delete personal information unless local law requires longer retention. You can request details on what we retain by contacting support.

Yes. Log in to your account, go to Settings > Account & Security and select Request My Data. Alternatively, contact our support team with your username and ID. We provide a full download of your information within 15 business days at no cost.

Contact our support team immediately with your transaction ID and payment method (DANA, OVO, GoPay or QRIS). We investigate within 24 hours and work with your payment provider to resolve the issue. Reversals are processed back to your original payment source.

Log in and go to Settings > Account Management. Select Close Account and confirm. Your account is marked inactive immediately. Any remaining balance is offered as a withdrawal; after 30 days, unclaimed funds are held in trust per local requirements.

Yes. Our mobile app uses the same encryption as the desktop site. Your password is never transmitted in plain text. We recommend using a strong, unique password and enabling any optional authentication features we offer.

We use cookies to maintain your session, store login preferences and monitor account security. No third-party advertisers place tracking cookies without your consent. You can adjust cookie settings in your browser or contact support to learn more.

How we handle your account, funds and data

How to contact us about legal or account issues

Data security, cookies and account protection on liga188 parlay

Account Security

Payment Data Protection

Cookie Use

Data Retention

Fraud Prevention

Data Access Requests

Your rights, data and account access explained

01 What personal data does liga188 parlay collect from me?

02 How long does liga188 parlay keep my data after I close my account?

03 Can I request a copy of my personal data?

04 What happens if I dispute a deposit or withdrawal?

05 How does liga188 parlay handle account closure requests?

06 Is my password secure when I log in on mobile?

07 What is your cookie and tracking policy?

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